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How can we help?

Step-by-step guides to get started, use your washes, buy packages and send gifts.

Getting startedUsing your washesBuying washes & giftsShopping without an account

Getting started

Set up Black Dog on your phone and find the washes you already own.

Guide 01Activate Your AccountGet your Black Dog account ready to use.Open guide →Guide 02Find Your Existing WashesSee washes you already purchased.Open guide →Guide 03Add Black Dog to Your Home ScreenKeep your wash account one tap away.Open guide →

Using your washes

Everything you need when it’s time for a wash.

Guide 05Redeem a Wash BundleUse a wash from your purchased bundle.Open guide →Guide 07Find Your Kiosk QR CodeFind the code to scan at the pay station.Open guide →Guide 12Check Your BalanceSee your washes and balance anytime.Open guide →

Buying washes & gifts

Choose the right purchase guide for your phone.

Guide 04Buy a Wash BundlePurchase a multi-wash package.Open guide →Guide 06Buy a Single WashPurchase one wash for your next visit.Open guide →Guide 08Buy a Bundle in the AppPurchase bundles from the mobile store.Open guide →Guide 09Buy a Single Wash in the AppPurchase a single wash from the mobile store.Open guide →Guide 10Send a Gift in the AppSend a wash gift to someone else.Open guide →

Shopping without an account

Prefer to use your computer? No sign-in required.

Guide 11Desktop Guest CheckoutShop bundles, single washes, prepaid cards and gifts.Open guide →

Still need a hand?

Our team is happy to help you get back to a clean car.

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